A user in the accounting department reports that print jobs are not printing. A user in the software development department also cannot print to the same printer, but can print to two other printers on different print servers. Which of the following should be the administrator's FIRST step?
A) Determine whether the server is out of virtual memory.
B) Check whether the print spooler service has started.
C) Reboot the print server.
D) Have the users reboot their workstations.

Question

Quizplus · Accepted Answer

The first step should be to check whether the print spooler service has started, as this service is crucial for managing print jobs and could be the reason for the printing issue.

A User in the Accounting Department Reports That Print Jobs