Which of the following steps in the troubleshooting theory should be performed after a solution has been implemented? (Choose two.)
A) Perform a root cause analysis
B) Develop a plan of action
C) Document the findings
D) Escalate the issue
E) Scope the issue
F) Notify the users

Question

Quizplus · Accepted Answer

Documenting the findings and notifying the users are the two steps that should be performed after a solution has been implemented.

Which of the Following Steps in the Troubleshooting Theory Should