An organization is working with a cloud services provider to transition critical business applications to a hybrid cloud environment. The organization retains sensitive customer data and wants to ensure the provider has sufficient administrative and logical controls in place to protect its data. In which of the following documents would this concern MOST likely be addressed?

Question

Quizplus · Accepted Answer

The service level agreement (SLA) is the most likely document to address the organization's concerns about the cloud services provider's administrative and logical controls for protecting sensitive customer data. The SLA is a contract between the organization and the provider that defines the services to be provided, the performance levels expected, and the security measures that will be implemented.

An Organization Is Working with a Cloud Services Provider to Transition