The charge nurse on the cardiac floor is orienting a new graduate nurse. The charge nurse describes various roles of the interdisciplinary team. In which situations would the nurse "case manager" be consulted? Select all that apply.

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Case management involves assessing, planning, facilitating, and advocating for client health services to accomplish cost-effective quality client outcomes. This is done through communication and use of available resources. A professional nurse often serves in the case manager role. The case manager in the hospital setting assesses client needs, decreases fragmentation of care (Option B), helps to coordinate care and communication between HCPs (Option A), makes referrals, ensures quality standards are being met, and arranges for home health or placement after discharge (Option D). (Option C) Case managers typically do not provide direct client care. Medication reconciliation should be done between the primary nurse directly caring for the client and the HCP. (Option E) Case managers often make daily rounds to the nursing department to review documentation in the client's chart but do not necessarily visit the client personally. Educational objective: The nurse providing direct client care should be familiar with the nurse case manager role as part of the interdisciplinary team. The goal of the nurse case manager is to facilitate provision of quality care across a continuum, decrease fragmentation of care across various settings, and contain costs.

The Charge Nurse on the Cardiac Floor Is Orienting a New