Andrea, a sales associate in the fine china department of the David's Department Store, reports to Chris, the home furnishings department manager. This morning, Chris asked Andrea to change the price tags on the crystal wine glasses. While working on this task, Pietro, the bedding department manager, told Andrea that he wanted her to unload some comforters. To solve this conflict, Andrea turns to the principle of unity of command under which
A) employees should report to no more than one manager.
B) Andrea will need to determine how she can multitask.
C) employees can report to two managers, so Andrea needs to decide whose directions to follow.
D) Andrea can refuse to do both tasks.
E) Andrea needs to decide which manager has more power.

Question

Quizplus · Accepted Answer

A principle stressed by early management scholars was that of unity of command, in which an employee should report to no more than one manager to avoid conflicting priorities and demands.

Andrea, a Sales Associate in the Fine China Department of the David's