Dakota, a Manager for a Large Trucking Company, Is Beginning

Dakota, a manager for a large trucking company, is beginning to evaluate his truck drivers but is unsure of which type of evaluation to use. He has data on the number of miles driven, customer complaints, number of traffic tickets, absences, and number of weight violations. How would you advise Dakota?

A) Convince him to use a behavioral appraisal to catalogue the customer complaints.
B) Tell him to complete a 360-degree feedback appraisal with input from multiple stakeholders.
C) Explain he should use subjective appraisal, as the data will not yield an effective evaluation.
D) Persuade him that forced ranking appraisal would be best because it would create competition.
E) Assure him that with the data he has, an objective appraisal would give feedback on how to evaluate and support the drivers.