To increase profitability, top management of a national retailer needs to decide if it will close several stores. Management knows that by closing the locations, it will save the company millions of dollars and benefit many stockholder groups and individuals. The benefits of closing the stores outweigh the benefits of keeping them open. Keeping the stores open would be advantageous for many fewer people than closing the stores. This logic is an example of the ________ approach to deciding ethical dilemmas.
A) individual
B) deontological
C) utilitarian
D) procedural justice
E) moral-rights

Question

Quizplus · Accepted Answer

Ethical behavior in the utilitarian approach is guided by what will result in the greatest good for the greatest number of people. Managers often take the utilitarian approach, using financial performance such as efficiency and profit as the best definition of what constitutes "the greatest good for the greatest number."

To Increase Profitability, Top Management of a National Retailer Needs