The Profits of West Side Grocery Have Dropped Significantly Over

The profits of West Side Grocery have dropped significantly over the last several months. After investigating, the owner realizes that many of the store's departments are moving in the wrong direction. The owner recognizes that these departments need stronger and closer management, but she also knows she has not provided her managers with enough direction regarding her expectations for the store's goals and the employees' performance. This example shows how an organization can progress in the wrong direction as a result of

A) little company diversity.
B) no focus on JIT.
C) no code of ethics.
D) poor planning.
E) too much employee diversity.