We Deliver Trains Its Truck Loaders How to Set the Packages

We Deliver trains its truck loaders how to set the packages in the delivery vehicles, so that when delivery drivers are pulling packages off their trucks, they are organized in a specific order and with the label facing forward to reduce errors and save time. A(n) ________ is being implemented when directing that the trucks be loaded in this specific manner.

A) industry standard
B) norm
C) policy
D) rule
E) procedure