As the computer industry has evolved, the concept of technical support has moved from a narrow focus on fixing technical problems to a much more comprehensive focus on supporting customers and helping them use technology to achieve business goals.

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The evolution of the computer industry has seen technical support expand from merely addressing technical issues to a broader role that includes assisting customers in leveraging technology to meet their business objectives, reflecting a shift towards a more holistic approach to customer service and support.

As the Computer Industry Has Evolved, the Concept of Technical