Completion
-A service desk analyst may need to _______ an incident to level two if it is beyond his/her scope or authority.
Correct Answer:
Verified
Q51: Which is true of service desks run
Q52: Service desks run as _ centers must
Q53: Which is true about outsourcing service desk
Q54: Which is true about outsourcing service desk
Q55: Which is true about the consolidation of
Q57: Completion
-The "S" in SME stands for _.
Q58: Completion
-A service desk's _ defines who the
Q59: Completion
-A(n) _ service desk responds to questions,
Q60: Completion
-A strong trend in the training industry
Q61: Completion
-A(n) _ service desk gives the impression
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