There are currently not any organizations that offer or include soft skills training for service desk professionals as those skills are too subjective to measure. The only certifications available are technical certification programs, such as those offered by Novell or Cisco.

Question

Quizplus · Accepted Answer

Many organizations and training providers offer soft skills training specifically designed for service desk professionals, recognizing the importance of communication, problem-solving, and customer service skills in these roles.

There Are Currently Not Any Organizations That Offer or Include