Which is true about a skills inventory matrix?
A)It typically focuses on technical skills rather than soft or organizational skills.
B)It contains questions used during the hiring process to evaluate prospective candidates.
C)It is used to assess customers' skill levels and then to develop self-help options available from the service desk.
D)It is used by management to determine hiring needs and develop training and cross-training plans.

Question

Quizplus · Accepted Answer

A skills inventory matrix is primarily used by management to assess the skills available within the organization and to plan accordingly for hiring, training, and cross-training to fill skill gaps and enhance organizational capabilities.

Which Is True About a Skills Inventory Matrix