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Which Is True About Headsets

Question 49

Multiple Choice

Which is true about headsets?


A) Service desk best practices state that headsets that cover both ears enable analysts to be most effective.
B) Since headsets are light, it is okay to use one that encourages you to tilt or hang your head.
C) Wireless headsets are not as effective on service desks as once thought, as calls are often dropped.
D) Headsets relieve stress and tension by freeing analysts' hands for typing.

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