A physician on a rehabilitation unit notices that a patient is having an adverse response to a drug. The doctor requests nursing aid. When the nurse comes, the doctor directs her to provide "25 mg of diphenhydramine IV push." Which of the following nurse replies reduces the likelihood of communication errors?

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Quizplus · Accepted Answer

Eductional Objective: Clear communication among members of the health care team is a key component of providing high-quality patient care. When communication is poor or confusing, errors can occur often, and communication faults are one of the most common elements implicated in malpractice lawsuits for medical errors.
Closed-loop communication is a type of successful communication that is commonly employed in health care settings and other high-risk sectors. By guaranteeing clear communication, this strategy reduces the likelihood of misunderstandings. It improves the team's capacity to share clear, succinct information, recognizes receipt of the information, and validates comprehension. In closed-loop communication, one person (the sender) sends a message to another person (the receiver), who then repeats the message back to the sender. Typically, the sender will confirm the communication by responding "yes." 
In this situation, the nurse must repeat the order in an accurate and concise manner to convey that the physician's message has been received. The physician should confirm by saying "yes" following the nurse's statement to convey that this is correct.

A Physician on a Rehabilitation Unit Notices That a Patient