A 62-year-old man arrives at the emergency department with his wife complaining of back discomfort. He has not recently fallen or been injured. Hypertension and hypercholesterolemia are medical histories. While the doctor is taking a history, the patient feels uncomfortable and claims he is having difficulty comprehending since he has hearing loss and his hearing aid batteries expired a few minutes ago. To reduce ambient noise, which of the following techniques, in addition to closing the door, muting the TV, and turning off non-essential medical equipment, is the greatest next step to improve communication with this patient?

Question

Quizplus · Accepted Answer

Eductional Objective: Hearing loss is prevalent, affecting about 20% of US people; the prevalence rises with age. Hearing loss is linked to higher rates of misdiagnosis, longer hospital stays, and higher readmission rates. As a result, physicians should adopt communication tactics such as:
Patients with hearing loss are diverse, with various needs. To encourage good communication, physicians should ask open-ended questions like, "What is the best method for me to communicate with you?" and solicit input periodically. In addition, clinicians should keep track of effective tactics in order to enhance future interactions.

A 62-Year-Old Man Arrives at the Emergency Department with His