This question contains two parts; be sure to answer both.
First, list three work-related attitudes to which managers need to be alert.
Next, imagine that you manage the customer-service department at a large chain retail store, such as Lowes. What policies or procedures might you use to keep employees' attitudes positive in each of the three areas?

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The Answer of This question contains two parts; be sure to answer both.
First, list three work-related attitudes to which managers need to be alert.
Next, imagine that you manage the customer-service department at a large chain retail store, such as Lowes. What policies or procedures might you use to keep employees' attitudes positive in each of the three areas?

This Question Contains Two Parts; Be Sure to Answer Both