Technician A says manufacturers provide technical service bulletins (TSBs) as updates to shop manuals when new problems or maintenance concerns arise for certain vehicle makes or models. Technician B says that if a safety issue is discovered on a certain make of vehicle, the manufacturer may issue a service campaign or recall. Who is correct?
A) Technician A
B) Technician B
C) Both A and B
D) Neither A nor B

Question

Quizplus · Accepted Answer

Both Technician A and Technician B are correct. Manufacturers issue TSBs to address new problems or maintenance concerns, and they issue service campaigns or recalls for safety issues.

Technician a Says Manufacturers Provide Technical Service Bulletins (TSBs) as Updates