Assume that you have just been promoted to a plant manager's position in a city 500 miles from your previous position. As you become acquainted with the workers, supervisors, and procedures of the plant, you come to the conclusion that the values and attitudes of the workers and supervisors are the source of the low morale in the plant, as well as the apathetic attitude toward production. Quality inspections have shown that there are a large number of defects in the finished product. Explain the kinds of things you might do to change the organizational culture to one that will be more conducive to positive morale and higher production with better quality.
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