Determining who will use the system, what the system will do, and where and when it will be used is performed during the analysis phase of the SDLC.

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The analysis phase of the SDLC involves identifying the users of the system, the system's functions and features, and the context in which the system will be used. This helps to establish the requirements for the system and inform the design and development phases.

Determining Who Will Use the System, What the System Will