Technician A says computer databases are used to input and retrieve customer information for billing, warranty work, and other information. Technician B says that dealerships have access to manufacturer databases for the purpose of accessing warranty information. Who is correct?
A) Technician A
B) Technician B
C) Both A and B
D) Neither A nor B

Question

Quizplus · Accepted Answer

Both Technician A and Technician B are correct. Computer databases are indeed used to manage customer information, and dealerships do have access to manufacturer databases for warranty information.

Technician a Says Computer Databases Are Used to Input and Retrieve