A Vehicle Comes into the Shop with a Customer Complaint

A vehicle comes into the shop with a customer complaint of transmission performance problems and the MIL is illuminated. You drive the vehicle and determine that the transmission does not have 1st, 3rd or 4th gear. You scan the vehicle and find codes related to ratio errors for 1st, 3rd, and 4th gear. Tech A states that the problem could be the low clutch. Tech B states that the problem could be the sprag. Who is correct?

A) Tech A
B) Tech B
C) Both A and B
D) Neither A nor B