Technician A says the work order should contain the customer's concern. Technician B says the work order should contain the cause of the concern and the correction of the concern. Who is correct?
A) Technician A
B) Technician B
C) Both A and B
D) Neither A nor B

Question

Quizplus · Accepted Answer

A work order should include the customer's concern, the cause of the concern, and the correction of the concern to ensure a comprehensive record of the issue and its resolution.

Technician a Says the Work Order Should Contain the Customer's