Why has loyalty become an important strategy for healthcare organizations in today's environment?
A) Health care reform
B) Challenge of pay-for-performance contracts
C) The need to establish relationships so that the hospital is not financially penalized based on negative HCAHPS evaluations
D) All of these are correct.

Question

Quizplus · Accepted Answer

Loyalty has become crucial due to healthcare reform, pay-for-performance challenges, and the need to maintain positive patient relationships to avoid financial penalties from negative HCAHPS evaluations.

Why Has Loyalty Become an Important Strategy for Healthcare Organizations