The ____ is a framework firms can use to verify that they have established both strategic and financial controls to assess their performance.

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The balanced scorecard is a framework that firms can use to verify that they have established both strategic and financial controls to assess their performance. It is a tool for translating an organization's mission statement and strategic goals into a set of performance indicators that are measured, tracked, and reported on a regular basis. The balanced scorecard approach evaluates an organization's performance from four perspectives: financial, customer, internal business process, and learning and growth.

The ____ Is a Framework Firms Can Use to Verify