A cross-functional work team is having difficulties in operating smoothly and friction has developed among some of the members. Many of the strongest complaints are from the representatives of management who complain that the research scientists are disorganized, haphazard, and undisciplined. Managers complain the scientists do not adhere to any fixed rules or procedures. On the other hand, the research scientists complain that the managerial representatives are excessively rule-oriented bureaucrats, and have no flexibility or spontaneity. The main problem with this team seems to be centered around differences in:
A) interpersonal orientation.
B) time orientation.
C) goal orientation.
D) formality of structure.

Question

Quizplus · Accepted Answer

The main problem is the difference in formality of structure, as managers prefer fixed rules and procedures while scientists prefer flexibility and spontaneity.

A Cross-Functional Work Team Is Having Difficulties in Operating Smoothly