Developing a baseline level of performance for an operational metric includes all but which of the following?
A) Defining the measurement and data elements of the metric
B) Including all data points available, excluding none
C) Defining the data gathering methodology
D) Establish a desired outcome to be measured

Question

Quizplus · Accepted Answer

Including all data points available, excluding none is not necessary for developing a baseline level of performance. It is more important to ensure that the data is relevant and representative rather than including all data points indiscriminately.

Developing a Baseline Level of Performance for an Operational Metric