A Distraught,single,first-Time Mother Cries and Asks a Nurse,"How Can I

A distraught,single,first-time mother cries and asks a nurse,"How can I go to work if I can't afford childcare?" What is the nurse's initial action in assisting the client with the problem-solving process?

A) Determine the risks and benefits for each alternative.
B) Formulate goals for resolution of the problem.
C) Evaluate the outcome of the implemented alternative.
D) Assess the facts of the situation.