Some sociologists define "formalization" as the extent of regulation in an organization. In one study this was indicated by the number of the following types of documents that organizations had created: written employment contracts, information booklets, an organization chart, written job descriptions, and a manual of procedures. The total count of documents is an example of
A) conceptualization.
B) operationalization.
C) reliability assessment.
D) validity assessment.

Question

Quizplus · Accepted Answer

Operationalization refers to the process of defining a concept in measurable terms, such as counting specific types of documents to measure the extent of formalization in an organization.

Some Sociologists Define "Formalization" as the Extent of Regulation in an Organization