Even for Families in Which English Is the First Language

Even for families in which English is the first language, complex medical terms and treatment plans may be difficult to understand and important information can be missed. What action can the pediatric nurse and the healthcare facility take to ensure the highest levels of health literacy?

A) Speak only to the patient's primary caregiver
B) Ensure all information and documents are written to the language and literacy of the primary caregiver
C) Make sure information is presented to the patient directly
D) Make sure informed consent has been given to the family to ensure understanding of treatment