Correctional officers who have higher levels of job satisfaction and adopt a more punitive or custodial orientation toward inmates are more successful in gaining inmate compliance than officers demonstrating other interpersonal authority roles.

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Research suggests that correctional officers who adopt a more rehabilitative or supportive approach, rather than a purely punitive or custodial one, tend to be more successful in gaining inmate compliance and fostering a positive environment.

Correctional Officers Who Have Higher Levels of Job Satisfaction and Adopt