If you want to know "How much does training affect customer satisfaction?", you are interested in statistical significance.

Question

Quizplus · Accepted Answer

You are interested in understanding the relationship or impact of training on customer satisfaction, which involves analyzing the effect size or correlation, not just statistical significance. Statistical significance would tell you if the observed effect is likely due to chance, but not the magnitude or practical importance of the effect.

If You Want to Know "How Much Does Training Affect