Sam is moving toward the end of his speech to members of his town's chamber of commerce. He has been talking about the problems many local small businesses are having with rents and taxation. A lot of them have been forced to close recently. As a local businessman himself, it is a topic he feels strongly about the topic. He says: "That's the problem. So, what's the answer? Do I really need to spell it out? Lower the costs! I know change isn't easy but, as the proverb says, you can't make an omelet without breaking some eggs!" His speech was less successful than he'd hoped. Why?

Question

Quizplus · Accepted Answer

A) Sam's conclusion was less successful because it lacked a review of the main points he discussed throughout his speech. Summarizing key points towards the end helps reinforce the message and ensures the audience retains the most critical information.

Sam Is Moving Toward the End of His Speech to Members