When Gia feels her American roommate is not doing enough housework, she is candid and assertive about the issue. When she speaks to her Chinese roommate about the same problem, she takes a less direct approach that saves "face." Gia is demonstrating which important skill in intercultural communication?

Question

Quizplus · Accepted Answer

Gia is demonstrating frame switching, which is the ability to switch between different cultural frameworks or communication styles depending on the cultural context of the interaction. In this case, she adjusts her communication style based on the cultural background of her roommates.

When Gia Feels Her American Roommate Is Not Doing Enough