The majority of business-related nonverbal behaviors fit into the INFORMAL level of culture.

Question

Quizplus · Accepted Answer

This is because nonverbal behaviors tend to be influenced by shared norms and values within a particular culture, and informal culture refers to the aspects of culture that are not explicitly defined or taught, but are learned through observation and experience within a particular social context (such as a workplace). Formal culture, on the other hand, includes the explicit rules and procedures that are taught and enforced within an organization, such as dress codes or code of conduct. While there may be some nonverbal behaviors that are specific to formal culture (such as a formal handshake or greeting), the majority of nonverbal behaviors are likely to be influenced by informal culture.

The Majority of Business-Related Nonverbal Behaviors Fit into the INFORMAL