Outsiders are needed when no employee in an organization has the needed skills or knowledge.
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Q17: Briefly describe the nature of an arbitrator's
Q18: Do arbitrators always render written decisions accompanied
Q19: What are the usual steps in an
Q20: Engaging the services of a consultant is
Q21: Outsourcing is usually permanent while consulting is
Q23: Consultants, like all people, have some organizational
Q24: Consultants usually receive benefits from a client.
Q25: The expertise of a consultant may improve
Q26: Process consultants have specific training or experience.
Q27: Word of mouth is a good way
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