Chronic customer complaints about a particular aspect of a department's service could indicate either a need for remedial training or application of disciplinary action.

Question

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Chronic customer complaints suggest that there is a consistent issue with the service being provided, which could be due to a lack of proper training or adherence to standards, necessitating either remedial training for skill improvement or disciplinary action to address non-compliance.

Chronic Customer Complaints About a Particular Aspect of a Department's