Many organizations establish a ____ to handle end-user problems.
A) user desk
B) help desk
C) system desk
D) processing desk

Question

Quizplus · Accepted Answer

Help desk is the most common term used for a team or department set up by organizations to handle and resolve end-user issues, queries and problems with their products or services. The primary aim of a help desk is to provide quick and effective solutions to customers or users to ensure customer satisfaction and maintain brand reputation. Option A, user desk, may be too narrow and not cover all types of support required. Option C and D are not generally used terms in the context of end-user support.

Many Organizations Establish a ____ to Handle End-User Problems