Frederick Herzberg developed a ________ that distinguishes dissatisfiers and satisfiers.
A) two-factor theory
B) psychological constraint theory
C) probability scale
D) leadership model
E) trait-role theory

Question

Quizplus · Accepted Answer

Frederick Herzberg developed the two-factor theory, which distinguishes dissatisfiers (factors that can cause dissatisfaction but not necessarily motivation) and satisfiers (factors that can create motivation and satisfaction). The theory suggests that to motivate employees, managers need to focus on factors that lead to satisfaction, such as recognition, achievement, and opportunities for growth and development, rather than just focusing on reducing dissatisfaction by addressing factors such as salary, working conditions, and job security.

Frederick Herzberg Developed a ________ That Distinguishes Dissatisfiers and Satisfiers