A downside of sales quotas is that they ________ reps to get as much business as possible often at the expense of customer satisfaction.

Question

Quizplus · Accepted Answer

Sales quotas are designed to drive sales reps to achieve a specific sales target. As a result, sales reps may prioritize hitting those targets over ensuring customer satisfaction. This may lead to pushy sales tactics or ignoring customer needs in order to make a sale.

A Downside of Sales Quotas Is That They ________ Reps