Value chains do not exist in service-oriented companies.

Question

Quizplus · Accepted Answer

While it is true that traditional value chains are often associated with manufacturing and product-oriented companies, service-oriented companies can also have value chains. In a service-oriented company, the value chain may focus more on the delivery of services and the creation of intangible benefits for customers rather than on the production of physical goods. Examples of service companies with value chains include consulting firms, healthcare providers, and logistics companies.

Value Chains Do Not Exist in Service-Oriented Companies