IS and non-IS process improvements are distinct from one another and generally do not overlap.

Question

Quizplus · Accepted Answer

IS (information system) process improvements involve the use of technology or software to improve efficiencies, while non-IS process improvements focus on improving processes without the use of technology. However, there may be instances where both methods are used together to achieve a more comprehensive improvement.

IS and Non-IS Process Improvements Are Distinct from One Another