At the electronics store, James is responsible for ordering supplies, paying bills, and ringing up regular customers to inform them about the latest products that are available. James is responsible for the ________ processes at the store.
A) strategic
B) operational
C) managerial
D) transformational

Question

Quizplus · Accepted Answer

James is responsible for the day-to-day operations of the store, such as ordering supplies, paying bills, and interacting with customers. Therefore, his responsibilities fall under the category of operational processes. The strategic processes involve long-term planning and decision making, while managerial processes involve supervising and directing employees. Transformational processes involve making significant changes to the organization's structure or processes.

At the Electronics Store, James Is Responsible for Ordering Supplies