Jennifer was hired recently by a software firm to investigate employee complaints and train and evaluate personnel. Jennifer is in charge of which of the following business processes?
A) operations processes
B) service processes
C) technology development processes
D) human resources processes

Question

Quizplus · Accepted Answer

Human resources processes involve the management of the organization's employees, including hiring, training, and evaluating personnel, as well as handling employee complaints and concerns. Therefore, Jennifer's responsibilities fall under the category of human resources processes.

Jennifer Was Hired Recently by a Software Firm to Investigate