Identify the efficiency objective that sales managers at CBI had set for the implementation of SAP.
A) reducing the number of cancelled orders
B) greater responsiveness to customers
C) greater responsiveness to retailers
D) increasing the sale of first-year products

Question

Quizplus · Accepted Answer

The article mentions that "the sales managers at CBI set an efficiency objective to reduce the number of cancelled orders. They believed that better management of orders would lead to cost savings, more satisfied customers, and more smooth operations." Therefore, reducing the number of cancelled orders was the efficiency objective for the implementation of SAP.

Identify the Efficiency Objective That Sales Managers at CBI Had