Reinventing government was a term taken from the best-selling book by ______.
A) Osborne and Gaebler
B) Kettl and Fesler
C) Gore and Frederickson
D) Hammer and Champy
Correct Answer:
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Q12: The three approaches to administrative reform that
Q13: The fundamental goal of downsizing is to
Q14: Process is the fundamental building block of
Q15: What is the most important component of
Q16: The recent approaches to public management reform
Q18: Which movement began at the state level
Q19: The fundamental building block of reengineering is
Q20: Which movement drove Gore's reinventing government efforts
Q21: Reengineering advocates _ reform, in direct contrast
Q22: How does reengineering work?
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