Which of the following types of communications technology sometimes backfires on sales organizations by actually frustrating their customers?
A) e-mail
B) Web/internet
C) Voice mail
D) Pagers
E) Fax

Question

Quizplus · Accepted Answer

Voice mail can sometimes frustrate customers because it requires them to navigate a series of menus and leave a message instead of speaking with a live person. This can lead to dissatisfaction and, in some cases, lost sales. While the other options may also have their drawbacks, they are generally considered more convenient or effective for communication.

Which of the Following Types of Communications Technology Sometimes Backfires