Suppose you are a salesperson for a corporate jet manufacturer. You know from experience that after placing an order most customers will have questions or concerns. Which of the following post sale follow-up methods are appropriate for you to utilize?

Question

Quizplus · Accepted Answer

Both a personal visit and a phone call are appropriate post sale follow-up methods. A personal visit may allow for a more personal and in-depth conversation, while a phone call may be more convenient for the customer. Email and a handwritten note can also be used, but may not have the same impact as a face-to-face meeting or phone conversation. Therefore, the best choice is a combination of a personal visit and a phone call, which shows attentiveness, concern, and dedication to customer satisfaction.

Suppose You Are a Salesperson for a Corporate Jet Manufacturer