Salespeople should always encourage their customers to express their complaints.

Question

Quizplus · Accepted Answer

Encouraging customers to express their complaints can be beneficial for both parties. It allows the salesperson to address the customer's concerns and improve the quality of service, products, or communication. It also helps to build a better relationship with the customer and increase their loyalty. Therefore, salespeople should always be willing to listen to and address customer complaints.

Salespeople Should Always Encourage Their Customers to Express Their Complaints