Which of the following are the two types/categories of salesperson performance criteria?
A) Behavioral and Non-Behavioral
B) Behavioral and Outcome
C) Outcome and Income
D) Measured and Non-measured
E) Real and Imagined

Question

Quizplus · Accepted Answer

The two types/categories of salesperson performance criteria are Behavioral and Outcome criteria. Behavioral criteria refer to the actions and behaviors exhibited by the salesperson, such as customer service skills or productivity, while Outcome criteria refer to the results achieved by the salesperson, such as sales revenue or customer satisfaction. Therefore, option B - Behavioral and Outcome - is the best choice.

Which of the Following Are the Two Types/categories of Salesperson